Privacy Policy

At Raw Soul, your privacy is sacred.

This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website (www.rawsoul.me), purchase our products, or engage with us through social platforms like Instagram.

1. What We Collect

We may collect the following types of information:

Personal Information

When you place an order or sign up for our newsletter, we may collect:

• Name

• Email address

• Shipping address

• Phone number (optional)

• Payment information (processed securely via third-party gateways)

Usage Data

Collected automatically through cookies or analytics tools:

• IP address

• Browser type

• Pages visited

• Time spent on the site

• Device type

2. How We Use Your Information

We use your data to:

• Process and fulfill your orders

• Email you order confirmations, shipping updates, or special offers

• Improve our website, offerings, and user experience

• Respond to inquiries or customer support requests

• Meet legal and accounting obligations

3. Cookies & Tracking

We may use cookies and similar tracking tools to:

• Remember your preferences

• Analyze website traffic

• Enhance your shopping experience

You can disable cookies in your browser settings at any time.

4. Third-Party Services

We work with trusted third-party platforms to operate our business and protect your data.

These may include:

• Hosting (website hosting + design platform)

• Stripe or PayPal (secure payment processors)

• Google Analytics (for anonymized traffic analysis)

• Instagram (for marketing and community engagement)

• Email service providers (e.g., Mailchimp or ConvertKit for newsletters)

Your data is shared only as necessary and never sold or traded.

5. Your Rights

Depending on your location (e.g., EU, UK, California), you may have rights to:

• Access your personal data

• Correct or update your data

• Request deletion of your data

• Withdraw consent or opt-out of marketing emails

To make a request, email us at alexis@rawsoul.me.

6. Data Security

We use SSL encryption, secure payment gateways, and best practices to protect your data. However, no method of transmission online is 100% secure, so we cannot guarantee absolute security.

7. Children’s Privacy

Raw Soul does not knowingly collect information from anyone under 16 years of age. If you're a parent or guardian and believe your child has provided personal information, please contact us.

8. Changes to This Policy

We may update this Privacy Policy periodically. The most recent version will always be posted here, with the updated date.

9. Contact Us

If you have questions about this policy or your personal data:

• Email: alexis@rawsoul.me

• Website: www.rawsoul.me

• Instagram: @raw.soul