Terms of Service — Raw Soul

Welcome to Raw Soul. By accessing or using our website at www.rawsoul.me, purchasing our products, or interacting with our services, you agree to the following Terms of Service. Please read them carefully.

1. Acceptance of Terms

By visiting this site, placing an order, or using any of our content or services, you agree to comply with and be bound by these Terms. If you do not agree, please do not use the site.

2. Products & Services

Raw Soul offers handcrafted, raw, plant-based cheeses and holistic wellness goods. All products are:

  • Made in small batches

  • Intended for personal use

  • Sold as artisanal, food-grade products — not as medical treatments

We reserve the right to modify or discontinue any product or service at any time without notice.

3. Orders & Payment

All orders are subject to availability and acceptance. We reserve the right to cancel or refuse any order at our discretion. Payment is required at the time of purchase and is processed securely through third-party platforms (e.g., Stripe or PayPal).

4. Shipping & Delivery

We do our best to ship orders promptly and with care. However, once items leave our facility, we are not responsible for delays, damage, or loss due to postal services or shipping carriers.
Please ensure your shipping address is correct.

5. Returns & Refunds

Due to the perishable and handmade nature of our food products, all sales are final.

We do not accept returns or exchanges. If your order arrives damaged or incorrect, please contact us within 48 hours at alexis@rawsoul.me and we’ll do our best to make it right.

6. Health Disclaimer

Our products are not intended to diagnose, treat, cure, or prevent any disease.
All statements regarding health benefits are for informational purposes only and are not medical advice. Please consult with a healthcare professional before using any new food, supplement, or plant medicine — especially if pregnant, nursing, or under medical care.

7. Intellectual Property

All content on this website — including text, images, branding, product descriptions, and design — is the property of Raw Soul and may not be copied, reproduced, or used without written permission.

8. User Conduct

You agree not to use this site for any unlawful, abusive, or harmful activity, including:

  • Sharing false information

  • Attempting to hack or disrupt the website

  • Violating the privacy or rights of others

We reserve the right to deny access to anyone at our sole discretion.

9. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for full details on how your personal information is collected, used, and protected.

10. Third-Party Links

We may link to third-party services (e.g., Instagram, email signup forms, payment platforms). These are independent sites with their own terms and privacy policies. Raw Soul is not responsible for their content or practices.

11. Limitation of Liability

Raw Soul is not liable for:

  • Any direct, indirect, incidental, or consequential damages

  • Loss of use, data, or profits

  • Allergic reactions or misuse of our products

  • Outcomes from following advice or information provided on the website

All products are used at your own discretion.

12. Governing Law

These Terms are governed by the laws of the [insert your country/state], without regard to conflict of law principles. Any disputes will be handled in the jurisdiction of Raw Soul’s business registration.

13. Contact Us

If you have questions or concerns about these Terms:

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